How to download V380 Pro for PC, Mac and Windows 7/8/10 for free

It is one of the best applications used for security purposes. Download V380 Pro for PC, Window 7,8,10, Mac, and Android which is basically an application that lets agents help you solve your issues. You can talk to agents through live support sessions. The application lets you share screen and you can point the lens of the camera to the issue. Furthermore, the agent can solve the issue for you. You can let the agents walk you through the steps of resolution by your permission.

v380 pro

How to use V380 Pro for PC

  1. Download it on your PC.
  2. Make sure the agent also has the application.
  3. Take the agent online with you.
  4. Point the screen to the issue.
  5. The agent guides you towards resolving the issue.
  6. Subsequently, follow his steps.
  7. Finally, you can resolve the issue.

Importance of this article

This article will tell you how to download V380 Pro on your PCs and Windows. Most of the time the issues faced are covered through large PC screens more easily than the android devices. Follow the article below for a complete guide.

Key features of V380 Pro for Mac

Live interaction:

Now you can have live interaction with your agent for solving problems. In case you are stuck at something and want immediate expert supervision, simply login to your account and get the help. Furthermore, the agent will be connected to you via a live video call and will answer all your queries. He will also tell you how to solve an issue by guiding you properly.

Whiteboard technology:

Sometimes the agent is not available for the live video call. In such a scenario a whiteboard facility is present. The whiteboard facility lets you solve your problems on your own. It is like a computerized answering machine. Just simply write your problem and the answer will appear on the whiteboard.

Easy to use:

The application has a very simple interface. No matter if you are a kid or an adult, you can use it very easily. No need to worry about complicated screens or pop up windows. The guiding method is all self-explanatory and all you need to do is follow the on-screen instructions.

VoIP audio:

Through this feature, the agent and the customer can easily interact with each other. Voice over allows you to clearly explain your problem to the agent while he can then respond back verbally. Moreover, this can also let you record your query in case no agent is present at the moment.

Screen capture and record:

Furthermore, you can also screen capture in between the live sessions for later viewing. All the steps that the agent is guiding you through, capture the moments accordingly, and later learn from the steps.

Pros of V380 Pro for Windows

  • It prevents 20% of your truck rolls by support and help.
  • Improves your bottom line and experience.
  • Now you can see 25x better CSAT scores.
  • It makes you do-it-yourself installations.
  • Expert advice is present 24/7.
  • Simplest technical interface.
  • Efficient response.
  • Improves remort support capabilities.
  • Amazing mobile support
  • Covers and spreads as multiple locations.
  • Very easy to initiate.

Cons of V380 Pro for PC

  • Voice recording is not clear at times.
  • Hangs up at times.

How to download V380 Pro for Mac

  • In order to download the app for PC, you need  “Bluestacks”.
  • Bluestacks is an emulator.
  • It provides a launching platform for android applications.

 Downloading Bluestacks-


  • First of all, visit
  • Subsequently, install the emulator from there.
  • Now you will have a launching platform.
  • Open it.
  • Sign up and enter the emulator.

Installing the security app for PC-


  • Search for in the search bar of the play store.
  • Simultaneously, “install” the app’s icon will appear.
  • Following up, accept the provided agreement.
  • Subsequently, keep doing what the screen says to do.
  • Finally, you will shortly have the app installed and a shortcut icon will appear on the desktop.

Downloading the app for PC through NOX-


  • Rescue Lens can also be downloaded from NOX.
  • In addition, if you don’t have a lot of storage in your PC, NOX is the best emulator.
  • In contrast to bluestacks NOX is a light emulator.
  • “”.
  • Furthermore, the downloading steps are similar to those of bluestacks.

Downloading the application through APK file-


  • If you face a poor internet connection, you can use an alternate method, of an APK file.
  • Download the file.
  • Subsequently, move the file to the bluestacks.
  • Following up, drop the apk file in the bluestacks.
  • Finally, bluestacks will download the app for you.

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